PT-9700PC

FAQs & Troubleshooting

FAQs & Troubleshooting

I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)

Do the following:

 

The commands below are for TD-4550DNWB. Please replace "td4550dnwb" with your model name.

 

  1. Remove any references to lpadmin from the following files:
    /var/lib/dpkg/info/td4550dnwbpdrv.prerm
    /var/lib/dpkg/info/td4550dnwbpdrv.postinst

     
  2. Uninstall the CUPS driver:
    dpkg -r td4550dnwbpdrv
    dpkg --purge td4550dnwbpdrv

     
  3. Unpack the cupswrapper package:
    dpkg --unpack td4550dnwbpdrv-[driver version].deb
     
  4. Open /usr/local/Brother/cupswrapper/cupswrappertd4550dnwb in a text editor.
     
  5. Search for the line "lpadmin -p td4550dnwb -E -v", and do the following:
    • Change "-m" to "-P".
    • Specify the full path of the PPD file (/usr/share/cups/model/brother_td4550dnwb_printer_en.ppd).
    Example:
    Before: lpadmin -p TD4550DNWB -E -v usb:/dev/usb/lp0 -m brother_td4550dnwb_printer_en.ppd
    After: lpadmin -p TD4550DNWB -E -v usb:/dev/usb/lp0 -P /usr/share/cups/model/brother_td4550dnwb_printer_en.ppd

    If you are using a Debian distribution that does not have lpadmin, delete all lines that refer to lpadmin.

  6. Run the installation script:
    dpkg --configure td4550dnwbpdrv

    If you deleted the lines referring to lpadmin, run the installation script after adding the printer on the printer page of the CUPS Web Interface (http://localhost:631/printers).

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PT-9500PC, PT-9700PC, PT-9800PCN, PT-P900W/P900Wc, PT-P950NW, QL-1050, QL-1050N, QL-1060N, QL-500, QL-500A, QL-550, QL-570, QL-580N, QL-600, QL-650TD, QL-700, QL-710W, QL-720NW, QL-800, QL-810W/810Wc, QL-820NWB/820NWBc, RJ-2030, RJ-2050, RJ-2140, RJ-2150, RJ-3050, RJ-3150, RJ-3230B, RJ-3250WB, RJ-4230B, RJ-4250WB, TD-2020/2020A, TD-2120N, TD-2125N, TD-2125NWB, TD-2130N, TD-2135N, TD-2135NWB, TD-4000, TD-4100N, TD-4210D, TD-4410D, TD-4420DN/4420DN(FC), TD-4520DN, TD-4550DNWB / 4550DNWB(FC)

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.