TD-2135NWB

FAQs & Troubleshooting

FAQs & Troubleshooting

How do I connect my computer to the printer using the Wireless Direct mode?

  1. Download the Software/Document Installer from the [Downloads] section of this website and then start the installer. P-touch Editor, Printer Setting Tool, and other software are installed in addition to the printer driver.

  2. When the dialogue box for selecting the connection method is displayed after the printer driver installation starts, select [Local Connection (USB)].
    Click [Next], and then follow the installer instructions.
    Screen

  3. When the installation is finished, press and hold the Feed button ( Feed ) for five seconds to enable the Bluetooth and Wi-Fi function of the printer.

  4. Change the settings of the printer.
    Start the Printer Setting Tool on your computer, and click [Communication Settings]. Confirm the SSID (Network Name) and password (Network Key) in the [Wireless Direct] tab, and then select [Wireless Direct] for [Selected Interface] in [Communication Settings] in the [General] tab.
    Screen

  5. From your computer, select the SSID you confirmed in step 4 and connect to the printer.
    Screen
    • The factory setting for the SSID is "DIRECT-[the last five digits of the product serial number]_[model name]".
    • If you are prompted to enter a password, enter the password (Network Key) you confirmed in step 4.
    • For Windows 10 or later, check [Connect automatically].
    • It may take several minutes until the connection is finished.

  6. Start the Printer Setting Tool on your computer again, and click [Communication Settings].
    Confirm the IP address in [Current Status] in the [Wireless Direct] tab.
    Screen

  7. Open the [Devices and Printers] window. (For more information about opening the window, click here.)
    Click [Add a printer].

    Click [The printer that I want isn't listed] on the bottom of the window instead of selecting the displayed printer icon for your model.
    Add a device

  8. Select [Create a new port] - [Standard TCP/IP Port], and then click [Next].

  9. Enter the IP address you confirmed in step 6, and then click [Next]. The computer will start searching for the TCP/IP port.

  10. When the dialogue box with [Which version of the driver do you want to use?] appears, select [Use the driver that is currently installed (recommended)], and then click [Next]. Confirm the printer name, and then click [Next]. You have finished connecting your computer to the printer.

  11. Open the [Devices and Printers] window again, click the [Ports] tab in the [Printer Properties] dialogue box, confirm that the IP address for the printer is the same as the address you confirmed in step 6 and that the [Standard TCP/IP Port] option (not WSD port) is selected.

  12. Start P-touch Editor to create and print labels.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

TD-2125N, TD-2125NWB, TD-2135N, TD-2135NWB

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