QL-820NWB/820NWBc

FAQs & Troubleshooting

FAQs & Troubleshooting

When printing solid red areas, the colour may be uneven.

Sample Image

If your print looks like the above image, try the following steps:
 

For Windows:

  1. Open the Printer Setting Tool on your computer.
  2. Click the [Device Settings] button.
  3. Click the [Advanced] tab and select "-6" from the drop-down menu in [Print Density (RD)].
  4. Click the [Apply] button.
  5. Try printing again.

For Macintosh:

  1. Open the Printer Setting Tool on your computer.
  2. Click the [Advanced] tab and select "-6" from the pull-down menu in [Print Density (Red)].
  3. Click the [Apply Settings to the Printer] button.
  4. Try printing again.

Sample image

If the print result is too light, increase the print density setting value to adjust it to your desired density.

 

For QL-820NWB users:
You can also specify these settings from your printer. Follow the steps below:

  1. Press the [Menu] button to display the [Settings] menu. Press the [OK] button.
  2. Make sure that [Print Density (2 colours)] is highlighted and press the [OK] button.
  3. Select [Colour 2 (Red)] and press the [OK] button.
  4. Press the cursor buttons to select "-6", and press the [OK] button.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

QL-800, QL-810W/810Wc, QL-820NWB/820NWBc

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.