RJ-3230B

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 05/08/2021
  • ID: faqp00100215_002

This printer is not detected when establishing a Bluetooth® connection.

Check the following:

 

  1. Check that the Bluetooth icon ( Bluetooth ) appears on the LCD.
    If not, the Bluetooth connection is not established. To establish a Bluetooth connection, see "How do I connect the printer to my computer via Bluetooth®? (for Windows)" or "How do I connect the printer and my mobile device via Bluetooth®?".
     
  2. Check the Bluetooth settings.
    Specify the Bluetooth settings correctly in the Communication Settings of the Printer Setting Tool. For more information, see "Using the Communication Settings (for Windows)".
     
  3. Check if the printer is connected to any other device.
    Turn off Bluetooth on the device which is connected to the printer, or turn the printer's power off and turn it on again.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

RJ-3230B, RJ-3250WB, RJ-4230B, RJ-4250WB

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.

Submit