TP-M5000N

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 16/06/2015
  • ID: faqp00100120_000

There are missing characters in the printed text.

Please check the following.
         

  1. Is the print head dirty?
    Clean the print head.
    For details, see “Print head maintenance” in “What maintenance should be performed?”.
                         
  2. Is there slack in the ink ribbon cassette?
    Make sure that there is no slack in the ink ribbon cassette, and then reinstall it.
    For details, see “Replacing the ink ribbon cassette”.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

TP-M5000N

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