TJ-4420TN

FAQs & Troubleshooting

FAQs & Troubleshooting

Printed barcodes cannot be read.

Try the following:

 

  • Print labels so that barcodes are placed in the direction as shown below:
    OK Not good
    Barcode Barcode
    1 Label / Paper feed direction

  • Try to use another scanner.

  • Set the print speed to a lower option or adjust print density.

    Using the BPM (Brother Printer Management Tool)
    1. Start the BPM (Brother Printer Management Tool).
      You can download the BPM from the [Downloads] section of this website.
      The BPM does not support the Bluetooth® connection. We recommend connecting the printer to your computer via USB or Wi-Fi®.
      For details about how to connect, see the FAQ: "How to connect the printer to my computer (for Windows)".
    2. Select your printer and click Printer Configuration.
      BPM
    3. Set the Speed or Density level in the FBPL tab, then click the Set button.
      BPM

    Using the BarTender
    See the FAQ: "How to change the speed and density in BarTender"

This printer is not designed exclusively for creating barcode labels. Always check that barcode labels can be read by the barcode reader.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

RJ-2035B, RJ-2055WB, RJ-3035B, RJ-3055WB, TD-4420TN, TD-4520TN, TD-4650TNWB, TD-4650TNWBR, TD-4750TNWB, TD-4750TNWBR, TJ-4005DN, TJ-4020TN, TJ-4021TN, TJ-4120TN, TJ-4121TN, TJ-4420TN, TJ-4422TN, TJ-4520TN, TJ-4522TN

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.