Remove the jammed tape carefully so as not to damage the printer.
 

For how to solve the problem when the tape cassette cannot be used or how to remove the jammed tape from the printer, check the following:

1. Pull the tape cassette straight up from the tape cassette compartment.
   At this time, the tape may come out from the tape cassette.
   


2. Remove the tape jammed from the printer by pulling it slowly.
   

   If the tape is pulled out when removing the cassette, use scissors to cut the tape only when the ink ribbon has not discharged with the tape. And then check that the end of the tape passes through the tape guide, and reinstall the tape cassette.

   1. End of tape 2. Tape guide

 
Check the following to prevent the tape from jamming in the printer.