The print result is garbled or corrupted.

If you are using version 6.31a or later of the printer driver, and you are also using a version of the firmware older than version 2.00, the print result will be garbled.
To solve this problem, please install firmware version 2.02 or later from the Downloads page.

Click here to see "How to identify the printer's firmware version."

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PJ-622, PJ-623, PJ-662, PJ-663

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