TD-2135NWB
FAQs & Troubleshooting |
What do the indicator lights mean?
The indicators light and blink to indicate the printer's status. The following symbols are used in this FAQ to explain the meaning of the different indicator colours and patterns.
/ / / | Indicator is lit in the colour shown |
/ / | Indicator is blinking in the colour shown |
/ / | Indicator blinks 1 or 3 times in the colour shown, then turns off |
Indicator is lit or blinking in any colour or pattern | |
Indicator is off |
POWER | STATUS | Description |
---|---|---|
Power ON Initialising |
||
Media Roll compartment top cover open | ||
Receiving data Transferring/importing data |
||
Now cooling | ||
(3 times) |
(3 time) |
Resetting the incrementing field |
(1 time) |
(1 time) |
Initialising complete |
(Once every 2 seconds) |
Error 1 > See below for more information |
|
(Twice every 2 seconds) |
Error 2 > See below for more information |
|
System error > See below for more information |
||
In boot mode |
||
(3 times) |
(3 times) |
Now resetting |
In mass storage mode | ||
(1 time) |
Processing file in mass storage mode | |
Setting up WPS* Pairing with Bluetooth* |
* TD-2125NWB/2135NWB only
<TD-2125NWB/2135NWB>
POWER | STATUS | Wi-Fi | Bluetooth | Description |
---|---|---|---|---|
Ready to change the connection mode | ||||
(Once every 3 seconds) |
(Once every 3 seconds) |
Wi-Fi ON, not connected | ||
Wi-Fi ON, connected | ||||
(Once every 3 seconds) |
(Once every 3 seconds) |
Bluetooth ON, not connected | ||
Bluetooth ON, connected | ||||
Wi-Fi ON, connected/Bluetooth ON, connected |
Indicator Warnings
Head or motor is cooling down
The print head or motor is too hot.
Print head:
If the print head becomes too hot, it may produce imaging on the paper in areas not intended to be printed. This condition is normal when printing a large number of documents with a high print density.
The printer will stop, then resume printing after the print head has cooled down.
To avoid or delay the onset of this condition, print using a lighter density setting, reduce the amount of black areas being printed (for example, remove background shading and colours in graphs and presentation documents). Also, make sure that the printer has adequate ventilation and is not located in an enclosed space.
Motor:
If the printer is used continuously, the motor will become too hot. In this case, the printer will stop and resume printing after the motor has cooled down.
This condition may occur more often when the printer is used at a high altitude (above 3,048 m / 10,000 feet) due to the lower air density available to cool the printer.
-
Is the correct Media Roll installed?
Check that the correct media, for example, type (die-cut label or continuous length tape) and die-cut label size, is installed. -
Is the Media Roll installed correctly?
If not, remove the Media Roll, and then reinstall it. -
Are the media guides not touching the side of the Media Roll?
Move the media guides against the side of the Media Roll. -
Is there enough of the roll remaining?
If not, install a new Media Roll. -
Is the Media Roll compartment top cover open?
Check that the Media Roll compartment top cover is closed. -
After the specified length of time (120 seconds) has passed, either the access point could not be found or two or more access points were found.
* TD-2125NWB/2135NWB only -
If the error still occurs, check for the following:
- Tape exceeding 39.37" (1 m) or incompatible files cannot be printed.
- When sending a template as a BLF file, an error is indicated if the model name in the file is different.
- When printing a template, an error is indicated if the specified template does not exist.
- An error is indicated if the search of a template with a linked database fails.
- An error is indicated if data is transferred, causing the capacity of the user storage area to be exceeded.
-
Has a device been connected that is not supported by the USB host port?
An overcurrent was detected by the USB host port, or the connection of an unsupported device was detected. Turn off the printer, and then check the connected device.
If a USB hub is connected, the printer will automatically turn off after a certain length of time has passed. -
Is the printer in mass storage mode?
An error is indicated if the file system becomes corrupted or a file is copied while a mass storage file is being processed.
Turn off the printer. -
Has the wireless LAN or Bluetooth connection been interrupted?
* TD-2125NWB/2135NWB only
The wireless LAN or Bluetooth connection established while the printer is on was interrupted. Turn off the printer, and then turn it on again.
A system error has occurred.
If this condition occurs, turn off the printer, and then contact your reseller or Brother Customer Service.
Printer is in boot mode.
The AC adapter was unplugged while the firmware was being updated, and the printer started up in boot mode the next time it was started.
This issue must be resolved. Contact your reseller or Brother Customer Service for assistance.