PJ-822 / PJ-823	PJ-862 / PJ-863 / PJ-883

1. Feed button
2. Bluetooth indicator (PJ-862 / PJ-863)
   Bluetooth and Wi-Fi indicator (PJ-883)
3. Data indicator

<Case 1> The Data indicator (3) remains lit in green but the printer does not print.

• Printing of all received data is not completed. Wait until it is finished.
• If paper is not loaded, load the paper.
• If the printer does not print even though paper is loaded, remove the paper, and then load it again.
• Try to print again after turning off the printer, and then turning it on again.

  If the printer is connected via Wi-Fi, the connection is lost when the printer is turned off. When the printer is turned on again, it will take up to 15 seconds for Wi-Fi to become functional. (PJ-883 only)

• There may be problems with sending simple ASCII text data to the printer. If the CR/LF command is not at the end of lines or the form feed command is not at the end of the last line, the printer may be waiting for this data to be sent. Print another page, or press the Feed button (  ) to feed the paper.
• The printer may have been started up in mass storage mode (see the FAQ: "How do I switch to and use the mass storage mode?"). Turn off the printer, and then turn it on again.

<Case 2> The application should be sending data to the printer, but the Data indicator (3) is not lit in green.

• With a USB connection:
  1. Connect the USB cable firmly and correctly.
  2. Try using another USB cable.
• With a Bluetooth connection (PJ-862 / PJ-863 / PJ-883 only):
  1. (PJ-862 / PJ-863) Check that the Bluetooth Indicator (  ) is lit in blue.
     If the Bluetooth Indicator is flashing or turned off, the Bluetooth connection is not established.
     (PJ-883) Check that the Bluetooth and Wi-Fi Indicator (  ) is lit in blue or cyan.
     When the Bluetooth and Wi-Fi Indicator is lit in cyan, Wi-Fi may be connected, but Bluetooth may not be connected.
     If the Bluetooth and Wi-Fi Indicator is flashing or turned off, the Bluetooth connection is not established.
  2. Specify the correct Bluetooth settings in the Printer Setting Tool.
• With a Wi-Fi connection (PJ-883):
  1. Check that the Bluetooth and Wi-Fi Indicator (  ) is lit in green or cyan.
     When the Bluetooth and Wi-Fi Indicator is lit in cyan, Bluetooth may be connected, but Wi-Fi may not be connected.
     If the Bluetooth and Wi-Fi Indicator is flashing or turned off, the Wi-Fi connection is not established.
  2. Specify the correct Wi-Fi settings in the Printer Setting Tool.