RJ-4040

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 31/10/2019
  • ID: faqp00001448_003

The print quality is poor, and the image is too light or dark.

You can make prints lighter or darker by adjusting the print density setting in the printer driver’s dialogue box or the RJ Utility. -5 is the lightest, and +5 is the darkest.

 

Make sure you are using recommended Brother Genuine Thermal paper.

Before using the RJ Utility

  • Connect the printer to an AC or DC power outlet, or make sure that the battery is fully-charged.
  • Make sure that the printer driver has been installed and is functional.
  • Connect the printer to a computer via USB or Bluetooth® (RJ-4030 only).
 

Follow the steps below to adjust the print density setting:

 

  1. Connect the printer to be configured to the computer.
     
  2. Start the Printer Setting Tool.
    Refer to "How to use the RJ Utility (for Windows)".
     
  3. The Printer Setting Tool screen is displayed.
    Select the printer connected in step 1 and click the [Utility] button.
    utility
     
  4. The Utility window is displayed.
    Check the [Print Density] check box.
    density setting
     
  5. Select the desired setting from the pull-down menu.
     
  6. Click [Apply] to save the settings to the printer.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

RJ-4030, RJ-4040

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