I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
This error message appears when the roll size of the DK roll installed in the machine is different from the one selected in P-touch Editor.
Solution 1:
Check the roll size selected in P-touch Editor and install the correct DK roll into the machine.
Click on to print.
Solution 2:
Click on to cancel the print job.
Select the roll size in P-touch Editor so that it matches the one installed in the machine, and then try printing again.
You can also use the following [Check Media] button to automatically detect the roll size of the DK roll installed in the machine.
P-touch Editor 5.0 Express mode -
P-touch Editor 5.0 Professional mode -
If your question was not answered, have you checked other FAQs?
to print.
to cancel the print job.
