QL-570
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FAQs & Troubleshooting |
The information on my label is horizontally compressed and not shaped correctly, why?
The dirt on the tape feed roller may cause slipping of the paper. Clean the roller with a cleaning sheet following the steps below.
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Turn off the QL-570.
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Hold the DK Roll compartment cover at the front of the QL-570 and firmly lift up to open the cover.
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Remove the DK Roll.
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Remove the backing paper ② and insert the edge ① of cleaning sheet into the printing unit until the area pointed with arrow in the diagram below.
- Insert the sheet without removing the ① part of sheet.
- Check that the printing surface of cleaning sheet is upward.
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Close the DK Roll compartment cover and press the ON/OFF button to turn the QL-570 on.
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Press the Feed button for more than one second. The roller spins by 4" (10 cm). The adhesive face of cleaning sheet removes the stain or dust on the roller.
- If not pressing the Feed button for more than one second, the roller spins only 1/3" (8 mm).
- Dispose the cleaning sheet after use.
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Open the DK cover.
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Insert the DK roll.
- Make sure that the spool arms are inserted firmly in the spool guides on the left and right.
- Insert the spool with the DK Roll located on the right hand side of the QL-570.
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