• Make sure that the interface cable is properly connected. Disconnect and reconnect the supplied interface cable to your P-Touch/StampCreator and your computer.
• Data transmission communication errors can occur when using other interface cables. Make sure that PTCOM#(dedicated COM port for P-touch) is selected as the printer port. You can verify and change the selection of the printer port in the printer driver Properties window.
• Make sure that the COM port is active. On some computers, COM ports are assigned to IrDA (Infrared Data Association) or modems as the factory setting.
  For assistance in changing the computer's COM port setting, refer to the instruction manual for your computer or consult the computer manufacturer.
• On computers with, only 1 serial port, the COM port number is usually "2". Make sure that COM port number corresponds to the port where the P-touch/StampCreator is connected.
  
  [Windows 95/98,NT4.0]

1. Open[Control Panel] - Select[System] - Click [Device Manager]Tab -Select [Port(COM/LPT)]Make sure that COM port does not show an error status.
2. Make sure the COM port number (COM1,COM2, etc) corresponds to the port where the P-touch/StampCreator is connected.
3. If Com port shows an error status, refer to the instruction manual for your computer or consult the computer manufacturer.
    

          [Windows2000]

1. Open[Control Panel] - Select[System] - Click [Hardware]Tab -Click[Device Manager] - Select [Port(COM/LPT)]Make sure that COM port does not show an error status.
2. Make sure the COM port number (COM1,COM2, etc) corresponds to the port where the P-touch/StampCreator is connected.
3. If Com port shows an error status, refer to the instruction manual for your computer or consult the computer manufacturer.