SDX1200

FAQs & Troubleshooting

FAQs & Troubleshooting

Overview of Transferring Data Using the Wireless Network Connection Function

 

With this function, patterns edited in the dedicated application CanvasWorkspace can be transferred to the machine via a wireless network connection.

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(1) Wireless network access point/router

(2) Computer/Tablet connected to wireless network access point/router

(3) Your machine

(4) CanvasWorkspace server

 

 

 

This FAQ is described the flow about how to transfer the data edited by CanvasWorkspace to the cutting machine.
For details on each step, refer to the linked FAQs in the Flow from the machine setting to the data transfer section.
 

For problems in each setting, refer to Troubleshooting section in this FAQ.

 

 

Flow from the machine setting to the data transfer

 

  1. Setting Up the Wireless Network Connection.
    Refer to How to connect my machine to a wireless network using the Setup Wizard.

    For troubleshooting about the wireless network connection, refer to the ≪ Troubleshooting
    about the wireless network connection
    ≫.



     
  2. Startup CanvasWorkspace on your computer, and login.
    In order to use CanvasWorkspace, CanvasWorkspace login ID is necessary.
    If you do not have an ID, access CanvasWorkspace <https://canvasworkspace.brother.com>
    to create a new account. For details, refer to How to create an account for CanvasWorkspace.

    For troubleshooting about the CanvasWorkspace login, refer to the ≪ Troubleshooting about
    the CanvasWorkspace login
    ≫.



     
  3. Register your machine using CanvasWorkspace.
    Refer to How to register Your Machine with CanvasWorkspace.

    For troubleshooting about registering the machine with CanvasWorkspace, refer to the
    Troubleshooting about the machine registration≫.



     
  4. Transferring the data created in CanvasWorkspace to the cutting machine.
    Refer to Instructions for sending patterns created in CanvasWorkspace to the cutting machine for cutting or drawing.

    For troubleshooting about transferring the data to the machine, refer to the
    Troubleshooting about the transferring the data to the machine≫.


     


Troubleshooting

If you have any problems in the above steps, refer to the following troubleshooting.

 

Troubleshooting about the wireless network connection

Troubleshooting about the CanvasWorkspace login

Troubleshooting about the machine registration

Troubleshooting about the transferring the data to the machine

 

 

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If you need further assistance, please contact Brother customer service:

Related Models

SDX1200, SDX135, SDX2200D, SDX2240D, SDX2250D, SDX900, SDXTL

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