Innov-is 1500D/1500

FAQs & Troubleshooting

FAQs & Troubleshooting

To use your machine connected to the PC of Windows Vista

If you connect your machine to the PC of Windows Vista, it will not work properly.

To use your machine connected to the PC of Windows Vista, please read the followings.
  >>>How to confirm whether your machine supports Windows Vista or not

Two cases below are possible cases:

CaseA: you have Windows Vista only 

CaseB: you have another OS(Windows98SE/Me/2000/XP Home/Professional) other than Windows Vista 



CaseA
 you have Windows Vista only

Please contact a dealer shop located near you.






CaseB
 you have another OS(Windows98SE/Me/2000/XP Home/Professional) other than Windows Vista 
 

 
Please be sure to install the program to your machine by a PC with Windows98SE/Me/2000/XP Home/Professional,
and refer to the page following "Downloads".

 

Please do NOT use Windows Vista for this installation.

Once you install the program, you can upgrade your machine directly with Windows Vista from the next version.


If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

Innov-is 1500D/1500, QC-1000

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