PE-DESIGN Ver.5
FAQs & Troubleshooting |
I am having installation problems with Windows® 2000 Service Pack3 or 4.
To assist with this update, listed below are three different cases:
Case1: PE-DESIGN Version 5.0x has already been installed on your Windows 2000 PC and you and you are about to install Service Pack 3 or Service Pack 4 to your Windows 2000.
Case2: Service Pack 3 or Service Pack 4 for Windows 2000 has already been installed and you are about to install the PE-DESIGN Version 5.0x.
Case3: Both PE-DESIGN Version 5.0x and Service Pack 3 or Service Pack 4 for Windows 2000 have already been installed
to your PC and you are unable to boot Windows 2000 correctly.
Case1
Step 1: Update your Version 5.0x to Version 5.6:
Please click the Downloads tab to get the latest update version.
Step 2: Install the Service Pack 3 or Service Pack 4 onto your Windows 2000 PC:
Step 1: Install Version 5.6 instead of Version 5.0x:
Please click the Downloads tab to get the latest full version.
Please do NOT install Version 5.0x from the product CD-ROM.
Step 1: To recover from a Windows 2000 with Service Pack 3 or Service Pack 4 lock up problem:
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Boot your PC into "Safe mode" for Windows.
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From the desktop, double click on "My Computer".
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Right click on the "C:" Drive.
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Select "Search..."menu from the popup list.
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Input "windrvr.sys" as a file name to search.
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Click on the "Search..." button.
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Right click on the found "windrvr.sys" file.
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Select "Delete" from the popup list.
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Click the "Yes" button in the message box.
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Reboot your PC into "Normal mode".
Step 2: Install Version 5.6 instead of Version 5.0x:
Please click the Downloads tab to get latest full version.
Please do NOT install Version 5.0x from the product CD-ROM.