Innov-is 20/20LE

FAQs & Troubleshooting

FAQs & Troubleshooting

When thread gets tangled.

  1. When a machine stops working due to tangled thread, do not turn the handwheel by force as the lower thread may not be picked up correctly and stitches may not be formed properly.
  2. Remove the needle plate and cut the tangled threads with scissors.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

AE1700, AE2500, AE2700, AS-40, BC-2100/2300, BC-2500, BM-3500/2600, BM-3600/2700, CS-8060, CS-8120, DS-120, DS-140, ES-2000, FS100WT, FS130QC, FS140, FS180QC, FS-20, FS200CE, FS210, FS250FE, FS250ME, FS-40, FS-40WT, FS60, FS60s, FS70WT, FS70WTs, HF27, HF37, Innov-is 10/10A, Innov-is 100, Innov-is 1200, Innov-is 1250, Innov-is 15, Innov-is 1500D/1500, Innov-is 150SE/ 150, Innov-is 20/20LE, Innov-is 200, Innov-is 2200, Innov-is 27SE, Innov-is 30, Innov-is 35, Innov-is 350SE, Innov-is 400, Innov-is 4000D/4000, Innov-is 50, Innov-is 5000, Innov-is 500D, Innov-is 55, Innov-is 550SE/ 550, Innov-is 55FE, Innov-is 600, Innov-is 700E, Innov-is 700EII, Innov-is 750E, Innov-is 900, Innov-is 90E, Innov-is 950, Innov-is 955, Innov-is 97E, Innov-is I, Innov-is Ie, Innov-is V3, Innov-is V3 LE, Innov-is V5, Innov-is V5 LE, Innov-is V7, Innov-is VQ2, Innov-is VQ4, JK1700, JK2500NT, JK2700NT, JK4000, JK7000, JS23, L14, L17, LK14, LS14, LS17, LS-2125, LX17, LX25, LX27NT, LX37NT, NX-200, NX-2000, NX-400Q/400, NX-600, PE-180D, PE-190D, PE-300S, PE-400D, PQ-1500/1500S, PQ1600S, PS-53/55/57, PX-100/200/300, PX-330, QC-1000, RH127, RH137, RL417, RL425, STAR 110/130E, STAR 230E/240E, SuperGalaxie 3000/3000C/3000D/3100D, UJ417, XL-2120/2220/2230, XL-2600/2610/2620, XL-3500/ 3510/3520, XL-3600, XL-5010/5020/5030, XL-5011/5012/5021/5031/5032, XL-5050/5060/5070, XL-5500, XL-5600, XL-5700, XL-6040, XL-6600, XN1700, XN2500, XQ2700, XQ3700, XR27NT, XR37NT, XR-65T, XR-6600

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.