MFC-L2827DW(XL)
FAQs & Troubleshooting
What is the default password for my Brother machine?
How to check the default password:
The default password to manage this machine's settings is located on the back or bottom of the machine and marked "Pwd ".
(For Brother machines with printing function)
You may also check the default password by printing the Network Configuration Report.
You can see the steps with video clips.
The clip is being streamed from YouTube. (Opens in a new window.)
The product shown in this video may differ from the one that you are using.
Video contents may change without prior notice.
We strongly recommend changing the default login password in order to protect your machine from unauthorised access.
If you've created a custom password for your Brother machine's settings, and you've forgotten the password, you'll have to reset your machine to its factory default settings (such as All Settings Reset or Factory Reset ). We cannot help you recover a lost password.
(For wireless network connection user)
If your Brother machine is connected to the wireless network and you reset your machine to its factory default settings, you must reconnect your machine to the wireless network again.
For more information, see your model's Online User's Guide .
> You can find the latest Online User's Guide in the Manuals section.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models ADS-1800W, DCP-L2620DW, DCP-L2627DW(XL), DCP-L2627DWE, DCP-L2660DW, DCP-L2665DW, HL-L2400DW, HL-L2400DWE, HL-L2445DW, HL-L2447DW, HL-L2865DW, MFC-L2800DW, MFC-L2827DW(XL), MFC-L2835DW, MFC-L2860DW, MFC-L2860DWE, MFC-L2960DW, MFC-L2980DW
Content Feedback
To help us improve our support, please provide your feedback below.
Error Messages Paper Feed / Paper Jam Print Scan Copy Telephone Fax Mobile Others Advanced Functions (for Administrators) Linux Product Setup Driver / Software Network Settings Consumables / Paper / Accessories Cleaning Specification OS Support Information Video FAQs
Settings/Management Security Enhancement
Printer Scanner / Scan Key Tool PC-FAX / Fax-modem
Error Message on Machine's Display Error Message on Status Monitor Error Message on Computer
Paper Jam Paper Loading / Handling
Cannot Print (via Network) Cannot Print (via USB / Parallel) Cannot Print (via Mobile Device) Print Quality Problem General Print Problem Print from Computer (Macintosh) Print from Mobile Device Print Settings / Management Tips for Printing
Cannot Scan (via Network) Cannot Scan (via USB / Parallel) General Scan Problem Scan from Mobile Device Scan from Computer (Windows)
Copy Quality Problem
Telephone Problem Telephone Operation
Advanced Networking Wired Network Setting Problem Wireless Network Setting Problem Wired Network Settings Wireless Network Settings Tips for Network Settings
Cannot Send a Fax Cannot Receive a Fax Fax Quality Problem Fax Sending Operation from Computer (PC-Fax) Fax Receiving Operation with Computer (PC-Fax) Fax Settings / Management
iOS Device-related Problem Brother iPrint&Scan / Mobile Connect (iOS) AirPrint (iOS) Android™ Device-related Problem Brother iPrint&Scan / Mobile Connect (Android™) Brother iPrint&Scan (Windows Phone Device)
Machine problem
Machine Setup / Settings Accessory Installation Video FAQs
Installing Drivers / Software Updating Drivers / Software / Firmware Uninstalling Drivers / Software Driver / Software Settings Driver / Software tips
Consumables Paper
Cleaning
Product Specification Paper Specification
Windows Support
Setup Video Troubleshooting Video