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FAQs & Troubleshooting |
Your Brother machine cannot scan. / Scanning has stopped.
The computer’s memory is full.
Follow the steps below to resolve the issue:
- Close other applications before scanning.
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(Windows only)
Adjust the Data Transfer Rate in the Optimise Data Transfer menu of the TWAIN driver or in Brother iPrint&Scan.
> TWAIN driver
> Brother iPrint&Scan
TWAIN driver
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Click Advanced Settings... in the TWAIN driver.
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Click Additional Functions.
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Click Other.
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Check Optimise Data Transfer and adjust the Data Transfer Rate. Click OK.
Brother iPrint&Scan
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Click Machine Scan Settings.
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Click PC.
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Click All Settings.
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Click Feed Control.
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Check Optimise Data Transfer and click Data Transfer Rate.
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Adjust the Data Transfer Rate. Click OK.
- Click OK to close the window.
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Click Advanced Settings... in the TWAIN driver.
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