MFC-J4340DW(E)

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 11/06/2021
  • ID: faq00100717_501

Scan and Upload Documents Using Brother Web Connect

Upload your scanned photos and documents directly to a web service without using a computer.
  • When scanning and uploading JPEG files or searchable PDF, monochrome scanning is not available.
  • When scanning and uploading Microsoft Office files, monochrome scanning and grey scanning are not available.
  • When scanning and uploading JPEG files, each page is uploaded as a separate file.
  • Uploaded documents are saved in an album named From_BrotherDevice.

For information regarding restrictions, such as the size or number of documents that can be uploaded, refer to the respective service's website.

If you are a restricted Web Connect user due to the Secure Function Lock feature (available for certain models), you cannot upload the scanned data.

MFC-J4340DW

  1. Load your document.
  2. Press WEB.
    image
    • If information regarding the Internet connection appears on the machine's LCD, read the information and press image.
    • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press image.
  3. Press image or image to select the following:
    1. Select the service that hosts the account to which you want to upload. Press OK.
    2. Select your account name. Press OK.
  4. If the PIN entry screen appears, enter the four-digit PIN, and then press OK.
  5. Follow the on-screen instructions to complete this operation.

MFC-J4440DW/MFC-J4540DW

  1. Load your document.
  2. Press image or image to display [Web].
    Press [Web].
    image
    • You can also press [Scan]>[to Web].
    • If information regarding the Internet connection appears on the machine's LCD, read the information and press [OK].
    • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK].
  3. Press image or image to display the service that hosts the account to which you want to upload.

    Press the service name.

  4. Press image or image to display your account name, and then press it.
  5. If the PIN entry screen appears, enter the four-digit PIN and press [OK].
  6. Press image or image to display [Upload: Scanner].
    Press [Upload: Scanner].
    image
    • If you pressed [Scan]>[to Web], this option does not appear.
    • This option may not appear depending on the service.
  7. Follow the on-screen instructions to complete this operation.

Related FAQs

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-J4335DW(XL), MFC-J4340DW(E), MFC-J4535DWXL, MFC-J4540DW(XL)

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.

Submit