MFC-J6910DW
![]() |
FAQs & Troubleshooting |
Set up your Brother machine on a wireless (Wi-Fi) network
- Find the wireless network settings of your wireless router/access point
- Connect your Brother machine to a wireless network
-
Download and install your Brother machine's software
If you have previously configured the machine's wireless settings, you must reset the network settings to the factory settings before you can configure the wireless settings again. How to reset the network settings.
1. Find the wireless network settings of your wireless router/access point
You must find and write down the wireless network settings of your wireless router/access point (you will need this information later):
- Network Name (also known as "SSID" or "ESSID")
- Network Key (also known as "Password", "Security Key", or "Encryption Key")
- Check the base or side of your wireless router or access point.
- See the documentation provided with your wireless router or access point.
After writing down the network information of your wireless router/access point, go to step 2 to set up your machine on a wireless network.
If you cannot find the Network Name (SSID) and Network Key (Password)
- Brother cannot provide this information. If you cannot find your wireless Network Name (SSID) and Network Key (Password), contact your Internet service provider or router manufacturer.
- If your wireless router or access point uses WEP encryption with multiple WEP keys, write down and use only the first WEP key.
2. Connect your Brother machine to a wireless network
- Connect the power cord to your Brother machine and then connect it to an electrical socket.
-
Turn your Brother machine on.
-
Press
(Settings) or Menu > All Settings > Network > WLAN > Setup Wizard.
("All Settings" and "WLAN" may not apply to some models.)
-
When Enable WLAN? or Switch Network interface to wireless? or Network I/F switched to Wireless appears, enable the wireless network.
-
The Wireless Setup Wizard starts and the machine searches for your network and displays a list of available Network Names (SSIDs).
When a list of Network Names (SSIDs) appears, press the Up or Down arrow keys to select the SSID you wrote down earlier, and then press it.
-
Press OK. (This step may not apply to some models.)
-
Do one of the following:
-
If using an authentication and encryption method that requires the Network Key (Password)
Enter the Network Key, and then press OK.
To apply the settings, select Yes. (This step may not apply to some models.)
-
If your authentication method is Open System and your encryption mode is None
Go to the next step.
-
If using an authentication and encryption method that requires the Network Key (Password)
-
The machine tries to connect to the wireless network you have selected.
-
If your Brother machine connects successfully
The machine's LCD displays Connected. Go to section 3 - Download and install your Brother machine's software.
-
If you cannot connect
The machine will print a wireless connection report. Check the error code on the printed report.
For more information, see I get a TS error when trying to print on a wireless network.
If your WLAN report is stating "Connection OK" but you cannot print or scan, see Check the wireless status on the WLAN report.
-
If your Brother machine connects successfully
3. Download and install your Brother machine's software
After setting up your Brother machine, you must install the correct software and drivers.
- Go to your model's Downloads page.
- Download the Full Driver & Software Package.
- Install the Full Driver & Software Package by following the instructions that appear when you click "Agree to the EULA and Download" on the download page.
If the Full Driver & Software Package is not available for your Brother machine, download and install the latest Printer Driver.
If you have completed the setup procedure but cannot connect, see:
Related Models
DCP-9015CDW, DCP-9020CDW, DCP-J4110DW, DCP-J525W, DCP-J552DW, DCP-J725DW, DCP-J752DW, DCP-J925DW, MFC-795CW, MFC-8950DW, MFC-8950DWT, MFC-9330CDW, MFC-9340CDW, MFC-9970CDW, MFC-J4410DW, MFC-J4510DW, MFC-J4610DW, MFC-J4710DW, MFC-J5910DW, MFC-J625DW, MFC-J650DW, MFC-J6910DW, MFC-J825DW, MFC-J870DW