HL-J6100DW

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 27/07/2020
  • ID: faq00100415_000

Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.

  1. Make sure your machine is connected to a network with Internet access.
  2. If your network uses a proxy server, tap Proxy and configure the proxy server settings of your Brother machine. If you do not know the settings, contact your network administrator or the Internet service provider.
  3. Try to update the firmware to the latest version using your computer.
    > Click here to download the Firmware Update Tool and see more information in the Downloads section to update the firmware.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

ADS-2400N, ADS-2800W, ADS-3000N, ADS-3600W, DCP-J1100DW, DCP-J562DW, DCP-J572DW, DCP-J772DW, DCP-J774DW, DCP-L2530DW, DCP-L3510CDW, DCP-L3550CDW, DCP-L5500DN, DCP-L6600DW, HL-J6000DW, HL-J6100DW, HL-L2350DW, HL-L2370DN, HL-L2375DW, HL-L3210CW, HL-L3230CDW, HL-L3270CDW, HL-L5050DN, HL-L5100DN(T), HL-L5200DW(T), HL-L6250DN, HL-L6300DW(T), HL-L6400DW(T), HL-L6450DW , MFC-J1300DW, MFC-J480DW, MFC-J491DW, MFC-J497DW, MFC-J5330DW, MFC-J5335DW, MFC-J5730DW, MFC-J5930DW, MFC-J5945DW, MFC-J6530DW, MFC-J680DW, MFC-J6930DW, MFC-J6935DW, MFC-J6945DW, MFC-J6947DW, MFC-J880DW, MFC-J890DW, MFC-J895DW, MFC-L2710DN, MFC-L2710DW, MFC-L2730DW, MFC-L2750DW, MFC-L3710CW, MFC-L3730CDN, MFC-L3750CDW, MFC-L3770CDW, MFC-L5700DN, MFC-L5750DW, MFC-L6800DW(T), MFC-L6900DW(T), MFC-L6950DW, MFC-L6970DW

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