DCP-J772DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Load Documents on the Scanner Glass

Use the scanner glass to fax, copy, or scan one page at a time.

Document Sizes Supported

Length: Up to 297 mm
Width: Up to 215.9 mm
Weight: Up to 2 kg
(ADF models)

To use the scanner glass, the ADF must be empty and the ADF document support must be closed.

  1. Lift the document cover.
  2. Place the document face down in the upper left corner of the scanner glass, aligned with the arrow as shown in the illustration.
  3. Close the document cover.
    IMPORTANT
    If you are scanning a book or thick document, DO NOT slam or press on the document cover.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-J572DW, DCP-J772DW, DCP-J774DW, MFC-J491DW, MFC-J497DW, MFC-J890DW, MFC-J895DW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.