MFC-J491DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Remove Paper Scraps Jammed in the ADF

  1. Lift the document cover.
  2. Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through.
  3. Close the document cover.
  4. Press Stop/Exit or .
    IMPORTANT
    To avoid future document jams, close the ADF cover correctly by pressing it down in the centre.

Related FAQs

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Related Models

MFC-J491DW, MFC-J497DW, MFC-J890DW, MFC-J895DW

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