HL-L2370DN

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 13/09/2023
  • ID: faq00100183_000

Media Type Mismatch or Media Mismatch

The media type specified in the printer driver differs from the paper type specified in the machine's menu. Load the correct type of paper in the tray indicated on the machine's display, and then choose the correct media type in the Paper Type setting on the machine.

 

Press Retry (for some models).

When you load a different size and type of paper in the tray, you must change the paper size and paper type settings on the machine or on your computer at the same time.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-L2510D, DCP-L2530DW, DCP-L3555CDW, DCP-L3560CDW, DCP-L5500DN, DCP-L5510DW, DCP-L6600DW, HL-L2350DW, HL-L2370DN, HL-L2375DW, HL-L5000D, HL-L5050DN, HL-L5100DN(T), HL-L5200DW(T), HL-L5210DN, HL-L5210DW, HL-L5215DN, HL-L6210DW, HL-L6250DN, HL-L6300DW(T), HL-L6400DW(T), HL-L6410DN, HL-L6415DN, HL-L6450DW , HL-L8230CDW, HL-L8240CDW, HL-L9430CDN, HL-L9470CDN, MFC-EX670, MFC-EX910, MFC-L2710DN, MFC-L2710DW, MFC-L2730DW, MFC-L2750DW, MFC-L3740CDW(E), MFC-L3760CDW, MFC-L5700DN, MFC-L5710DN, MFC-L5710DW, MFC-L5715DN, MFC-L5750DW, MFC-L6710DW, MFC-L6800DW(T), MFC-L6900DW(T), MFC-L6910DN, MFC-L6915DN, MFC-L6950DW, MFC-L6970DW, MFC-L8340CDW, MFC-L8390CDW, MFC-L9630CDN, MFC-L9635CDN, MFC-L9670CDN

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