DCP-J925DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Install NewSoft CD Labeler onto Windows 10.

You can install NewSoft CD Labeler from the CD-ROM supplied with your Brother machine. Check the OS written on the CD-ROM label and follow the steps applicable for your case.

 

Case A: Windows 10 is written on the CD-ROM label.

  1. Insert the CD-ROM supplied with your Brother machine into the CD / DVD drive.
  2. Do one of the following:

     

    • If the opening screen appears automatically, go to STEP 3.
    • If not, open the CD / DVD drive and then double-click start.exe to run the opening screen.
       
  3. Choose your model (if needed) and language, and then click Additional Applications. Follow the onscreen instructions to install NewSoft CD Labeler.
     

    If the User Account Control screen appears during installation, click Yes.

     

 

 

Case B: Windows 10 is NOT written on the CD-ROM label.

  1. Insert the CD-ROM supplied with your Brother machine into the CD / DVD drive.
  2. Do one of the following:

     

    • If the CD / DVD drive folder opens automatically, go to STEP 5.
    • If not, go to STEP 3.
       
  3. Click File Explorer.

    FileExplorer
     

  4. Open the CD / DVD drive.
  5. Open the label_print folder.
  6. Double-click setup.exe.
  7. Follow the onscreen instructions to install NewSoft CD Labeler.
     

    If the User Account Control screen appears during installation, click Yes.

     

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-J925DW, MFC-J825DW

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