PDS-5000F

FAQs & Troubleshooting

FAQs & Troubleshooting

Check the firmware version.

Follow the steps below to check the firmware version.
NOTE: Illustrations may vary depending on the Operating System you are using.
 

  1. Turn on your machine by pressing Power on the control panel of your machine.
  2. Confirm that the machine is connected to your computer via USB cable.
  3. Launch DS Capture.
  4. Click Setup (This step is only for Windows).
  5. Click Information and check the firmware version of your machine next to F/W Version.

    InformationTab

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PDS-5000, PDS-5000F, PDS-6000, PDS-6000F

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