MFC-J870DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Check the firmware version

  1. Press Settings.
  2. Press All Settings. (This step may not apply to some models.)
  3. Press the Up or Down arrow key to display Machine Info.
  4. Press Machine Info.
  5. Press Firmware Version.
  6. Press Main Version.
    The firmware version is displayed on the machine's screen.

To check the latest firmware version available for your machine

 

1. Go to the Downloads section.

2. Click the Firmware Update Tool at the bottom of the page.

3. When the Firmware Update Tool page opens, click Update History in Check detail information.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-J4120DW, DCP-J552DW, DCP-J562DW, DCP-J752DW, DCP-J785DW, MFC-J4420DW, MFC-J4620DW, MFC-J4625DW, MFC-J5320DW, MFC-J5620DW, MFC-J5625DW, MFC-J5720DW, MFC-J5920DW, MFC-J650DW, MFC-J680DW, MFC-J6920DW, MFC-J6925DW, MFC-J870DW, MFC-J880DW, MFC-J985DW

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