DS-920DW
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FAQs & Troubleshooting |
Duplex scanning cannot be performed.
Follow the steps below to improve the duplex scanning.
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The duplex scanning settings are not configured in DSmobileCapture.
Launch DSmobileCapture, click the Image tab, and then choose the Duplex check box.
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(SD mode models only)
The scan mode of the scanner is set to 1 side (in SD mode).
Press the scanner's 2 side / 1 side button so that 2 appears on the LCD.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models
DS-720D, DS-920DW
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