MFC-J6935DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Install the starter ink cartridges

Follow the steps below to install the ink cartridges:

NOTE: Illustrations shown below are from a representative product, and may differ from your Brother machine.

Make sure you install the Starter Ink Cartridges or Introductory Ink Cartridges included with your machine first.

  1. Make sure that the power is turned on.
  2. Open the ink cartridge cover (1).
    Open ink cartridge cover
  3. Remove the orange protective part.
    Remove orange protective part

    Follow the machine's display (hereinafter called LCD) instructions to store the orange protective part inside the machine. If you must transport the machine, remove the ink cartridges and replace this part.

  4. Unpack the Magenta ink cartridge.
    Turn the green release lever on the orange protective packing counterclockwise until it clicks to release the vacuum seal. Then remove the orange protective packing as shown.
    Unpack ink cartridge
  5. Be sure to match the ink cartridge colour with the ink slot colour.
  6. Insert the ink cartridge in the direction of the arrow on the label.
    Insert ink cartridge
  7. Gently push the area marked "PUSH" until the ink cartridge locks into place.
    Gently push area marked PUSH
  8. Insert the Cyan and Yellow ink cartridges into the correct slots.
  9. Unpack the Black ink cartridge.
  10. Shake the Black ink cartridge horizontally 15 times as shown.
    Shake Black ink cartridge horizontally 15 times
  11. Remove the orange protective cap.
  12. Insert the Black ink cartridge into the correct slot.
  13. Close the ink cartridge cover.

    The machine will prepare the ink tube system for printing. This process will take approximately 7 minutes. Do not turn off the machine.

  14. When the LCD instructs you to print the Print Quality Check Sheet, press Start.

    (For models with second paper tray)
    Make sure there is paper in Tray #1, the upper tray, when checking the print quality.

  15. Check the Print Quality Check Sheet and follow the LCD instructions.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-J5330DW, MFC-J5335DW, MFC-J5730DW, MFC-J5930DW, MFC-J6530DW, MFC-J6930DW, MFC-J6935DW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.