DS-620
|
FAQs & Troubleshooting |
My computer does not recognize the scanner when it is connected via the USB cable.
Make sure the USB cable is securely connected to your scanner and computer. Remove and reconnect the USB cable to your scanner and computer.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models
DS-620, DS-720D, DS-820W, DS-920DW
Content Feedback
To help us improve our support, please provide your feedback below.