MFC-9340CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

Coloured letters and thin letters in the original document are light or faint in the copy

 

Colored or thin letters are light or faint in the copy



Check the following points to solve the problem:
 

  1. To get the best print quality, we suggest using the recommended paper. Check that you are using paper that meets our specifications. Click here to see details of the recommended paper.


     
  2. The drum units or toner cartridges may not be installed correctly. Check that the drum units or toner cartridges are installed correctly.
     

     
  3. Choose Text or Receipt in the copy quality setting.
     
    1. Load your document.

    2. Press Copy (Copy).

       
    3. Enter the number of copies.

       
    4. Press Options.

       
    5. Press the Up or Down arrow key to display Quality.

       
    6. Press Quality.

       
    7. Press Text or Receipt.

       
    8. If you do not want to change additional settings, press OK.

       
    9. Press Color (Colour) Start or Black (Mono) Start.

       
  4. Adjust the copy density and contrast. Click here to see how to adjust the copy density and contrast.

     
 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-9015CDW, DCP-9020CDW, MFC-9140CDN, MFC-9330CDW, MFC-9340CDW

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