DCP-J572DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Copy an ID Card

Use the [2in1(ID)] feature to copy both sides of an identification card onto one page, keeping the original card size.
  • Make sure the paper size is set to A4 or Letter.

  • You may copy an identification card to the extent permitted under applicable laws. For more detailed information, see the Product Safety Guide.

DCP-J572DW/MFC-J491DW/MFC-J497DW

  1. Place your identification card face down near the upper-left corner of the scanner glass.
    1. 3 mm or greater (top, left)
    2. 207 mm
    3. 145 mm
    4. Scannable area
  2. (MFC-J491DW/MFC-J497DW) Press (COPY).
  3. Enter the number of copies in one of the following ways:
    • Press - or + on the control panel.
    • Enter the number of copies using the dial pad.
  4. Press or to select the following:
    1. Select [Page Layout]. Press OK.
    2. Select [2in1(ID)]. Press OK.
  5. Press Mono Start or Colour Start.
    The machine starts scanning one side of the identification card.
  6. After the machine has scanned the first side, turn over the identification card and press to scan the other side.

DCP-J772DW/DCP-J774DW/MFC-J890DW/MFC-J895DW

  1. Place your identification card face down near the upper-left corner of the scanner glass.
    1. 3 mm or greater (top, left)
    2. 207 mm
    3. 145 mm
    4. Scannable area
  2. Press [Copy].
  3. Enter the number of copies in one of the following ways:
    • Press [-] or [+] on the touchscreen.
    • Press to display the keyboard on the touchscreen, and then enter the number of copies using the touchscreen keyboard. Press [OK].
  4. Press [Options]>[Page Layout]>[2in1(ID)].
  5. Read and confirm the displayed list of settings you have selected. When you have finished changing settings, press [OK].
  6. Press [Mono Start] or [Colour Start].
    The machine starts scanning one side of the identification card.
  7. After the machine has scanned the first side, turn over the identification card and press [Continue] to scan the other side.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-J572DW, DCP-J772DW, DCP-J774DW, MFC-J491DW, MFC-J497DW, MFC-J890DW, MFC-J895DW

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