MFC-J5620DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Load photo paper

 

Follow the steps below to load photo paper in your Brother machine's paper tray:

NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.

 

  1. Pull the paper tray completely out of the machine.
    Pull the paper tray
                    
  2. Do one of the following:

     

    • If you load Photo L (89 x 127 mm)/(3.5 x 5 in.) in the paper tray, lift up the Photo L stopper (1). 

       

    • If you load Photo (10 x 15 cm)/(4 x 6 in.), in the paper tray, lift up the Photo stopper (2). 
      Adjust the paper tray         

     

  3. Gently press and slide the paper guides to fit the paper size.
    Press and slide the paper guides       
  4. Load up to 20 sheets of Photo or Photo L paper in the paper tray print side down.
    More than 20 sheets of photo paper may cause paper jams.
    Load up to 20 sheets of Photo or Photo L paper
              
  5. Gently adjust the paper guides to fit the paper.
    Make sure the paper guides touch the edges of the paper and the paper is flat in the tray.
    Adjust the paper guides
            
  6. Slowly push the paper tray completely into the machine.
    Push the paper tray
                
  7. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).
    Pull out the paper support

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-J5320DW, MFC-J5620DW, MFC-J5625DW, MFC-J5720DW, MFC-J5920DW

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