Model discontinued. This page is no longer updated.

MFC-620CN

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 19/04/2023
  • ID: faq00002917_000

Open "Scanners and Cameras" and Properties.

You can change the scanner driver settings in the Properties dialogue box from Scanners and Cameras.

Follow the steps below to open Scanners and Cameras and Properties.

NOTE: Illustrations shown below are from a representative product and operating system and may differ from your Brother machine and operating system.

 

How to open Scanners and Cameras:

(Windows 11)
  1. Launch Brother Utilities (Brother Utilities), then click the drop-down list and select your model name (if not already selected).
  2. Click Scan in the left navigation bar, and then click Scanners and Cameras.
(Windows 8 / Windows 10)
  1. Open the Control Panel. (Click here to see how to open the Control Panel.)
  2. Type "scanner" in the search field. Then, click View scanners and cameras.

    Click View scanners and cameras
(Windows 7)

Click Start and type "scan" in the search field. Then, click View scanners and cameras.

 

Click View scanners and cameras

 

 

How to open Properties:

  1. Open Scanners and Cameras. (Click here to see how to open Scanners and Cameras.)

    If the scanner icon of your Brother machine does not exist in "Scanners and Cameras", you need to install the scanner driver.

    Please go to the Downloads section of this website and download the Full Driver & Software Package or Scanner Driver. The installation instructions are available on the download page.

  2. Open Properties.
    Choose your scanner and click the Properties button.

    Click Properties button

     

    If the User Account Control screen appears, do the following:

     

    1. For users who have administrator rights: Click Continue or Yes.

      Click Continue or Yes.

       

    2. For users who do not have administrator rights: Enter the administrator password, and click OK or Yes.

      Enter the administrator password, and click OK or Yes.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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