MFC-L5700DN

FAQs & Troubleshooting

FAQs & Troubleshooting

What is Brother Web Connect?

NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.

 

Web icon

 

Certain websites provide services that allow users to upload and view images and files on the websites. Your Brother machine can scan images and upload them to these services, and also download and print images that are already uploaded to these services.

Brother Web Connect

  1. Printing
  2. Scanning
  3. Photos, images, documents and other files
  4. Web Service

Brother machines support the following Web services: Google Drive™, Flickr®, Facebook, Evernote®, Dropbox, Box, OneDrive®, Box and OneNote®.

  • The available Web services vary depending on your country and Brother machine.
  • Picasa Web Albums™ service from Google is not available from the beginning of May 2016.

For more information about any of these services, refer to the respective service's website.
The following table describes which file types can be used with each Brother Web Connect feature:

Accessible Services Flickr®
Facebook
Google Drive™
Evernote®
Dropbox
OneDrive®
Box
OneNote®
Download and print images JPEG JPEG
PDF
Word (*.docx / *.doc)
Excel (*.xlsx / *.xls)
PowerPoint (*.pptx / *.ppt)
-
Upload scanned images JPEG JPEG
PDF*1
Word (*.docx)
Excel (*.xlsx)
PowerPoint (*.pptx)
TIFF
XPS
JPEG
PDF*1
Word (*.docx)
Excel (*.xlsx)
PowerPoint (*.pptx)
TIFF
XPS
FaxForward to the online services
(available only for certain models)
JPEG JPEG
PDF
TIFF
JPEG
PDF
TIFF

*1: For upload scanned images, PDF includes Searchable PDF, Signed PDF, Secure PDF, PDF/A and High Compression PDF.

(For Hong Kong, Taiwan and Korea)
Brother Web Connect supports only file names written in English.
Files named in the local language will not be downloaded.

In order to use this feature, you must connect your Brother machine to a network. For details on how to connect your Brother machine to a network, see the Quick Setup Guide or Online User's Guide, available in the Manuals section of this web site.
> Click here to go to the Manuals section and see the latest version of each guide.

 

For details on Web Connect, refer to the Web Connect Guide. The latest Web Connect Guide is also available in the Manuals section of this website.
> Click here to go to the Manuals section and see the latest version.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-L5500DN, DCP-L6600DW, MFC-L5700DN, MFC-L5750DW, MFC-L6800DW(T), MFC-L6900DW(T), MFC-L6950DW, MFC-L6970DW

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