FAX-2840
FAQs & Troubleshooting
Unable to Scan / Scan Unable
The machine has a mechanical problem. Unplug the machine from the AC power outlet (electrical socket) for several minutes and reconnect it.
If your machine has PC-FAX functions:
To prevent you from losing any important messages, we recommend transferring your faxes to your PC before turning off the power switch. Please refer to the related FAQ at the end of this page.
If the problem continues, please contact Brother Customer Service from "Contact Us".
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models DCP-1510, DCP-1512, DCP-1610W, DCP-1612W, DCP-J1100DW, DCP-J572DW, DCP-J772DW, DCP-J774DW, FAX-2840, FAX-2940, MFC-1810, MFC-1910W, MFC-J1300DW, MFC-J491DW, MFC-J497DW, MFC-J5330DW, MFC-J5335DW, MFC-J5730DW, MFC-J5930DW, MFC-J5945DW, MFC-J6530DW, MFC-J6930DW, MFC-J6935DW, MFC-J6945DW, MFC-J6947DW, MFC-J890DW, MFC-J895DW
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Error Messages Paper Feed / Paper Jam Copy Telephone Fax Mobile Others Advanced Functions (for Administrators) Product Setup Consumables / Paper / Accessories Cleaning Specification
Settings/Management
Error Message on Machine's Display Error Message on Mobile Device
Paper Jam Paper Feed Problem
Copy Quality Problem General Copy Problem Copy Operation Copy Settings / Management
Telephone Problem Telephone Operation Telephone Settings
Cannot Send a Fax Cannot Receive a Fax Fax Quality Problem General Fax Problem Fax Sending Operation Fax Receiving Operation Fax Settings / Management Tips for Fax
AirPrint (iOS) Android™ Device-related Problem Brother iPrint&Scan / Mobile Connect (Android™)
Machine problem
Machine Setup / Settings
Consumables Paper
Cleaning
Product Specification Paper Specification