MFC-8380DN

FAQs & Troubleshooting

FAQs & Troubleshooting

I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)

It's possible that you installed drivers from the incompatible CD-ROM with Mac OS X 10.5 or greater.
Uninstall the drivers and try the driver reinstallation following the steps below:

NOTE: Illustration shown below is from a representative operating system and may differ from your operating system.

  1. Click Apple Menu => System Preferences... (If you are using a USB cable, be sure to disconnect it.)
     
  2. Click Print & Fax, Print & Scan or Printers & Scanners.
     
  3. Delete the driver and close Print & Fax, Print & Scan or Printers & Scanners.

    Delete the driver

     

  4. Go to the Downloads section of this web site and install the latest printer driver. The installation instructions are available in the Downloads section.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-130C, DCP-135C, DCP-145C, DCP-150C, DCP-163C, DCP-165C, DCP-167C, DCP-195C, DCP-197C, DCP-330C, DCP-350C, DCP-357C, DCP-365CN, DCP-375CW, DCP-377CW, DCP-385C, DCP-395CN, DCP-540CN, DCP-560CN, DCP-585CW, DCP-6690CW, DCP-7010, DCP-7010L, DCP-7025, DCP-7030, DCP-7045N, DCP-7055, DCP-7055W, DCP-7060D, DCP-7065DN, DCP-7070DW, DCP-750CW, DCP-770CW, DCP-8020, DCP-8025D, DCP-8040, DCP-8045D, DCP-8060, DCP-8065DN, DCP-8070D, DCP-8085DN, DCP-8110DN, DCP-8250DN, DCP-9010CN, DCP-9040CN, DCP-9042CDN, DCP-9045CDN, DCP-9055CDN, DCP-9270CDN, DCP-J125, DCP-J315W, DCP-J4110DW, DCP-J515W, DCP-J525W, DCP-J715W, DCP-J725DW, DCP-J925DW, FAX-2920, HL-1240, HL-1250, HL-1270N, HL-1430, HL-1440, HL-1450, HL-1470N, HL-1650, HL-1670N, HL-1850, HL-1870N, HL-2030, HL-2035, HL-2040, HL-2070N, HL-2130, HL-2132, HL-2135W, HL-2140, HL-2150N, HL-2170W, HL-2240, HL-2240D, HL-2250DN, HL-2270DW, HL-2460, HL-2600CN, HL-2700CN, HL-3040CN, HL-3070CW, HL-3260N, HL-3450CN, HL-4000CN, HL-4040CN, HL-4050CDN, HL-4070CDW, HL-4140CN, HL-4150CDN, HL-4200CN, HL-4570CDW, HL-4570CDWT, HL-5030, HL-5040, HL-5050, HL-5070N, HL-5130, HL-5140, HL-5150D, HL-5170DN, HL-5240, HL-5240L, HL-5250DN, HL-5270DN, HL-5280DW, HL-5340D, HL-5350DN, HL-5370DW, HL-5380DN, HL-5440D, HL-5450DN, HL-5450DNT, HL-5470DW, HL-6050DN, HL-6180DW, HL-6180DWT, HL-7050N, HL-8050N, MFC-235C, MFC-240C, MFC-250C, MFC-255CW, MFC-260C, MFC-290C, MFC-295CN, MFC-297C, MFC-3360C, MFC-440CN, MFC-465CN, MFC-490CW, MFC-5460CN, MFC-5490CN, MFC-5860CN, MFC-5890CN, MFC-5895CW, MFC-6490CW, MFC-660CN, MFC-680CN, MFC-6890CDW, MFC-7225N, MFC-7320, MFC-7360N, MFC-7420, MFC-7440N, MFC-7460DN, MFC-7820N, MFC-7840W, MFC-7860DW, MFC-790CW, MFC-795CW, MFC-8220, MFC-8370DN, MFC-8380DN, MFC-8420, MFC-8440, MFC-845CW, MFC-8460N, MFC-8510DN, MFC-8520DN, MFC-8820D, MFC-8840D, MFC-8840DN, MFC-885CW, MFC-8860DN, MFC-8870DW, MFC-8880DN, MFC-8890DW, MFC-8950DW, MFC-8950DWT, MFC-9030, MFC-9070, MFC-9120CN, MFC-9160, MFC-9180, MFC-9320CW, MFC-9420CN, MFC-9440CN, MFC-9450CDN, MFC-9460CDN, MFC-9465CDN, MFC-9660, MFC-9760, MFC-9840CDW, MFC-9880, MFC-990CW, MFC-9970CDW, MFC-J265W, MFC-J410, MFC-J415W, MFC-J430W, MFC-J4410DW, MFC-J4510DW, MFC-J4610DW, MFC-J4710DW, MFC-J5910DW, MFC-J615W, MFC-J625DW, MFC-J6510DW, MFC-J6710DW, MFC-J6910DW, MFC-J825DW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.