MFC-J5910DW
FAQs & Troubleshooting |
I'm having problems sending a fax overseas.
If you are having difficulty sending a fax overseas due to possible interference on the telephone line, setting your Brother machine's Compatibility to Basic may help.
To change your Brother machine's Compatibility setting, follow these steps:
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Press Menu.
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Press the UP OR DOWN ARROW key to display Initial Setup.
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Press Initial Setup.
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Press the UP OR DOWN ARROW key to display Compatibility.
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Press Compatibility.
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Press Basic (for VoIP).
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Press STOP/EXIT.
If you are still having problems sending overseas after setting Compatibility to Basic (for VoIP), try turning on your Brother machine's Overseas Mode.
Overseas Mode is a temporary setting, and will only be active for the next fax you send.
To turn Overseas Mode on, follow these steps:
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Press (FAX).
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Place the document you want to fax face down on the flatbed scanner glass.
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Press Options.
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Press the UP OR DOWN ARROW key to display Overseas Mode.
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Press Overseas Mode.
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Press On.
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Press .
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Enter the fax number you want to send to.
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Press the BLACK(MONO) START or the COLOR(COLOUR) START on the Brother machine.
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If you press the BLACK(MONO) START on your Brother machine, the machine will scan the first page. Go to STEP 10.
- If you press the COLOR(COLOUR) START on your Brother machine, the machine will scan and fax the document.
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If you press the BLACK(MONO) START on your Brother machine, the machine will scan the first page. Go to STEP 10.
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Do one of the following:
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To send a single-page fax, press BLACK(MONO) START on your Brother machine again or press No (Send).
Your Brother machine will scan and fax the document.
- To send more than one page, press Yes. Go to STEP 11.
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To send a single-page fax, press BLACK(MONO) START on your Brother machine again or press No (Send).
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Place the next page you want to fax face down on the flatbed scanner glass.
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Press OK.
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Your Brother machine will scan the next page.
- Repeat STEPS 10 and 11 for each additional page you want to fax.
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Your Brother machine will scan the next page.
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