MFC-J615W
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FAQs & Troubleshooting |
I'm having problems sending a fax overseas.
If you are having difficulty sending a fax overseas due to possible interference on the telephone line, setting your Brother machine's Compatibility to Basic may help.
To change your Brother machine's Compatibility setting, follow these steps:
- Press the MENU key.
- Press the UP OR DOWN ARROW key to choose Initial Setup.
- Press the OK key.
- Press the UP OR DOWN ARROW key to choose Compatibility.
- Press the OK key.
- Press the UP OR DOWN ARROW key to choose Basic (for VoIP).
- Press the OK key.
- Press the STOP/EXIT key.
If you are still having problems sending overseas after setting Compatibility to Basic (for VoIP), try turning on your Brother machine's Overseas Mode.
Overseas Mode is a temporary setting, and will only be active for the next fax you send.
To turn Overseas Mode on, follow these steps:
- Press the FAX key to illuminate it.
- Place the document you want to fax face down on the flat scanner glass.
- Press the UP OR DOWN ARROW key to choose Overseas Mode.
- Press the OK key.
- Press the UP OR DOWN ARROW key to choose On.
- Press the OK key.
- Enter the fax number you want to send to.
- Press the Mono Start or the Colour Start key on the Brother machine.
- If you press the Mono Start key on your Brother machine, the machine will scan the first page. Go to STEP 9.
- If you press the Colour Start key on your Brother machine, the machine will scan and fax the document.
- Do one of the following:
- To send a single-page fax, press the Mono Start key on your Brother machine again or press 2 to choose No.
Your Brother machine will scan and fax the document. - To send more than one page, press 1 to choose Yes. Go to STEP 10.
- To send a single-page fax, press the Mono Start key on your Brother machine again or press 2 to choose No.
- Place the next page you want to fax face down on the flat scanner glass.
- Press the OK key.
- Your Brother machine will scan the next page.
- Repeat STEPS 10 and 11 for each additional page you want to fax.
- Press the Mono Start key on the Brother machine to send the fax.
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