MFC-J890DW
FAQs & Troubleshooting
Check and Cancel a Pending Fax.
Follow these steps to view or to cancel faxes stored in the machine's memory and waiting to be sent. If there are no fax jobs in memory, the machine's display displays No Jobs Waiting . You can cancel a fax job before it is sent.
Press ( Settings) > All Settings > Fax > Remaining Jobs .
Do the following for each fax job you want to check or cancel:
Press the Up or Down arrow key to scroll through the waiting jobs. If needed, press the job you want to cancel.
Press OK or Cancel .
Press Yes to confirm or press No exit without cancelling.
When finished, press (Home) .
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models MFC-J1300DW, MFC-J5945DW, MFC-J6945DW, MFC-J6947DW, MFC-J890DW, MFC-J895DW
Content Feedback
To help us improve our support, please provide your feedback below.
Error Messages Paper Feed / Paper Jam Print Scan Copy Telephone Fax Mobile Cloud Others Advanced Functions (for Administrators) Linux Product Setup Driver / Software Network Settings Consumables / Paper / Accessories Cleaning Specification OS Support Information Video FAQs
Settings/Management Security Enhancement
Printer Scanner / Scan Key Tool PC-FAX / Fax-modem
Error Message on Machine's Display Error Message on Status Monitor Error Message on Computer Error Message on Mobile Device
Paper Jam Paper Feed Problem Paper Loading / Handling
Cannot Print (via Network) Cannot Print (via USB / Parallel) Cannot Print (via Mobile Device) Print Quality Problem Direct Print Problem General Print Problem Print from Computer (Windows) Print from Computer (Macintosh) Print from Mobile Device Print Settings / Management Tips for Printing
Cannot Scan (via Network) Cannot Scan (via USB / Parallel) Cannot Scan (via Mobile Device) General Scan Problem Scan from Machine Scan from Mobile Device Scan from Computer (Windows) Scan from Computer (Macintosh) Scan Settings / Management Tips for Scanning
Copy Quality Problem General Copy Problem Copy Operation
Telephone Problem Telephone Operation Telephone Settings
Advanced Networking Wired Network Setting Problem Wireless Network Setting Problem Wired Network Settings Wireless Network Settings Tips for Network Settings
Cannot Send a Fax Cannot Receive a Fax Fax Quality Problem General Fax Problem Fax Sending Operation Fax Receiving Operation Fax Sending Operation from Computer (PC-Fax) Fax Receiving Operation with Computer (PC-Fax) Fax Settings / Management Tips for Fax
iOS Device-related Problem Brother iPrint&Scan / Mobile Connect (iOS) AirPrint (iOS) Android™ Device-related Problem Brother iPrint&Scan / Mobile Connect (Android™) Brother Image Viewer (Android™ Device) Windows Phone Device-related Problem Brother iPrint&Scan (Windows Phone Device)
Brother Web Connect Google Cloud Print™-related Problem
Machine problem
Machine Setup / Settings Paper Handling Video FAQs
Installing Drivers / Software Updating Drivers / Software / Firmware Uninstalling Drivers / Software Driver / Software Settings Driver / Software tips
Consumables Paper
Cleaning
Product Specification Paper Specification
Windows Support Macintosh Support
Setup Video