MFC-9970CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)

You can scan and save a document in PDF format to a preferred folder by pressing the SCAN key on the control panel of your Brother machine.

If you want to scan multiple pages into one file, refer to FAQ, "Scan multiple pages into one file instead of each scan being saved as a separate file".
Follow the instructions below to configure and use the Scan to File feature.

NOTE: Illustrations shown below are from a representative product and operating system and may differ from your Brother machine and operating system.

 

STEP A: Configure the Scan to File feature

 

For Windows
  1. Open the ControlCenter.
    • Brother Utilities supported models
      1. Open Brother Utilities.
        • Windows 7 / 10 / 11
          Click Start or Start (Start) > (All Programs or All apps >) Brother > Brother Utilities.
        • Windows 8 / 8.1
          On the Start screen, click Start.
          If Start is not  on the Start screen, right-click somewhere on an empty spot, and then click All Apps from the bar.
          Click Brother Utilities.
      2. Select Scan.
      3. Click ControlCenter4.
    • Brother Utilities unsupported models
      Click Start (Start) > All Programs > Brother > [model name] > ControlCenter4.
  2. Open the Device Scan Settings window.

    In Home Mode:
    Click the Device Settings tab => Device Scan Settings.
    "Device Scan Settings in Home Mode"

     

    In Advanced Mode:
    Click the Device Settings tab => Device Scan Settings.
    "Device Scan Settings in Advanced Mode"

     

  3. The Device Scan Settings window will appear. Click the File tab and select PDF (*.pdf) in File Type. Configure the settings and click OK. For example, you can set the prefix text used for the file name of the scanned data in the File Name box. You can also set the folder to save the scanned data in the Destination Folder box.
    "The Device Scan Settings window"

     

  4. Go to STEP B.

 

For Macintosh
  1. Open the ControlCenter.
    To open the ControlCenter2 application, click Go from the Finder bar, Applications > Brother > ControlCenter. Double click the ControlCenter.
    The ControlCenter will open and an icon will be placed in the dock.
  2. Click on Configuration => SCAN => File.
    "Control Center2"

     

  3. The Scan to File configuration window will appear. Click the Device Button tab and select PDF (*.pdf) in File Type. Configure the settings and click OK. For example, you can set the prefix text used for the file name of the scanned data in the File Name box. You can also set the folder to save the scanned data in the Destination Folder.
    "The Device Scan Settings window"

 

STEP B: Use the Scan to File feature from the SCAN key on my Brother machine

* If your Brother machine has a touchscreen, follow the steps under "For touchscreen models" below.

  1. Load your document.
    If you want to use 2-sided(duplex) scanning, load your document face up, top edge first in the ADF.
  2. Press SCAN.
  3. Press the UP OR DOWN ARROW key to select Scan to PC. Press OK.
  4. Press the UP OR DOWN ARROW key to select File. Press OK.
  5. Press the UP OR DOWN ARROW key to select 1sided, 2sided (L)edge or 2sided (S)edge. Press OK.
  6. (For network users)
    1. Press the UP OR DOWN ARROW key to select the destination computer you want to receive the data.
      Note:
      If the computer is not displayed, click here to see how to resolve the issue.
    2. Press OK.
    3. If the LCD prompts you to enter a PIN number, enter the 4-digit PIN number for the destination computer on the control panel and press OK.
  7. Press Black (Mono) Start or Color (Colour) Start or Start.

<For touchscreen models>

  1. Load your document.
    If you want to use 2-sided(duplex) scanning, load your document face up, top edge first in the ADF.
  2. Press Scan.
  3. Press Scan to PC.
  4. Press File.
  5. (For network users)
    1. Press the UP OR DOWN ARROW key to display the destination computer you want to receive the data.
      Note:
      If the computer is not displayed, click here to see how to resolve the issue.
    2. Press the destination computer and press OK.
    3. If the LCD prompts you to enter a PIN number, enter the 4-digit PIN number for the destination computer on the control panel, and press OK.
  6. Do one of the following:
  7. Press Duplex Scan.
    Press DuplexScan :LongEdge or DuplexScan :ShortEdge.
  8. Press Black (Mono) Start or Color (Colour) Start or Start.

You can also scan from your computer with the ControlCenter application. Refer to related FAQ's about how to use the ControlCenter with Windows / Macintosh.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-9270CDN, MFC-8520DN, MFC-8950DW, MFC-8950DWT, MFC-9465CDN, MFC-9970CDW

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