MFC-J6935DW

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 22/03/2019
  • ID: faq00002578_014

Scan multiple pages into one file instead of each scan being saved as a separate file.

Select the operating system (OS) you are using:

 

Windows

Below are the file types supporting multi-page documents. You must select one of them as the File Type on the scan settings dialog box which appears when scanning.

 

  • TIFF Multi-Page (*.tif)
  • PDF Multi-Page (*pdf)
  • PDF/A Multi-Page (*pdf)
  • High Compression PDF Multi-Page (*.pdf) 1
  • Secure PDF Multi-Page (*.pdf)
  • Searchable PDF Multi-Page (*.pdf)
  • XML Paper Specification (*.xps) 2
  • Microsoft Office Word (*.docx) 3
  • Microsoft Office PowerPoint (*.pptx) 3
  • Microsoft Office Excel (*.xlsx) 3

1 To save the document as a High Compression PDF, set the Resolution to 300 x 300 dpi and Scan Type to True Grey or 24 bit Colour.

2 Available for Windows Vista or later, or when using applications which support XML Paper Specification files.

3 Only available for certain models. Not available for Scan to Image feature for Advanced Mode of ControlCenter4 for Windows.

 

 

You can scan the documents either from the automatic document feeder (ADF) or from the flatbed scanner glass:

 

1. Scanning from the Automatic Document Feeder (ADF)

Select the mode you are using:

  • To scan more pages than the maximum ADF capacity, we recommend using the Advanced Mode.
  • The screens may differ depending on the operating system being used and your Brother machine.

 

1.1 Scan from Home Mode of ControlCenter4 for Windows

 

  1. Load your document, top edge first in the ADF.
  2. Click the Scan tab.
  3. Select the Document Type and Scan Size.
  4. Click Scan. The machine starts scanning.

    Click Scan
     
  5. The scanned image appears in the image viewer. Confirm and edit (if necessary) the scanned image.
  6. Click Save or Send E-mail.

    Click Save or Send E-mail
     
  7. The settings dialog appears. Select the file type supporting multi-page documents from the File Type drop-down menu, and then click OK. (Click here to see the file types supporting multi-page documents.)

    Choose File Type

    (The dialog may differ depending on your choice in Step 6.)

 

1.2 Scan from Advanced Mode of ControlCenter4 for Windows

 

  1. Load your document, top edge first in the ADF.
  2. Click the Scan tab, and then click the type of scan you require (Image, E-mail, or File).

    Click the type of scan you require
     
  3. The scan settings dialog appears.

     

    1. Select the file type supporting multi-page documents from the File Type drop-down menu. (Click here to see the file types supporting multi-page documents.)
    2. Check the Continuous Scanning box. (Using this option, you can scan more pages than the maximum ADF capacity.)
    3. Click Scan. The machine starts scanning.

      Scan settings dialog

      (The dialog may differ depending on your choice in Step 2.)

 

2. Scanning from the flatbed scanner glass

Select the mode you are using:

The screens may differ depending on the operating system being used and your Brother machine.

 

 

2.1 Scan from Home Mode of ControlCenter4 for Windows

 

  1. Lift the document cover.
  2. Place the document face down on the scanner glass, and then close the document cover.
  3. Click the Scan tab.
  4. Select Custom for the Document Type, and then select the Scan Size.
  5. Click Custom Settings.

    Click Custom Settings
     
  6. The Custom Scan Settings dialog appears. Select the Continuous Scanning box, and then click OK.

    Check the Continuous Scanning box
     
  7. Click Scan. The machine starts scanning.

    Click Scan
     
  8. When scanning is finished, it will ask if you wish to scan more pages. If you want to scan more pages, place the next document on the scanner glass and click Continue. When you have finished scanning all your documents, click Finish.

    Continuous scanning dialog
     
  9. The scanned image appears in the image viewer. Confirm and edit (if necessary) the scanned image.
  10. Click Save or Send E-mail.

    Click Save or Send E-mail
     
  11. The settings dialog appears. Select the file type supporting multi-page documents from the File Type drop-down menu, and then click OK. (Click here to see the file types supporting multi-page documents.)

    Choose File Type

    (The dialog may differ depending on your choice in Step 10.)

 

2.2 Scan from Advanced Mode of ControlCenter4 for Windows

 

  1. Lift the document cover.
  2. Place the document face down on the scanner glass, and then close the document cover.
  3. Click the Scan tab, and then click the type of scan you require (Image, E-mail, or File).

    Click the type of scan you require
     
  4. The scan settings dialog appears.

     

    1. Select the file type supporting multi-page documents from the File Type drop-down menu. (Click here to see the file types supporting multi-page documents.)
    2. Select the Continuous Scanning box.
    3. Click Scan. The machine starts scanning.

      Scan settings dialog

      (The dialog may differ depending on your choice in Step 3.)
  5. When scanning is finished, it will ask if you wish to scan more pages. If you want to scan more pages, place the next document on the scanner glass and click Continue. When you have finished scanning all your documents, click Finish.

    Continuous scanning dialog

 

 

Macintosh

Below are the file types supporting multi-page documents. You must select one of them as the File Type on the scan settings dialog box which appears when scanning.

 

  • TIFF Multi-Page (*.tif)
  • PDF (*pdf)
  • High Compression PDF (*.pdf) 1
  • Secure PDF (*.pdf)
  • Searchable PDF (*.pdf)
  • Microsoft Office Word (*.docx) 2
  • Microsoft Office PowerPoint (*.pptx) 2

1 To save the document as a High Compression PDF, set the Resolution to 300 x 300 dpi and Scan Type to True Grey or 24 bit Colour.

2 Only available for certain models. Not available for Scan to Image feature for ControlCenter2 for Macintosh.

 

You can scan the documents either from the automatic document feeder (ADF) or from the flatbed scanner glass:

 

1. Scanning from the Automatic Document Feeder (ADF)

 

The screens may differ depending on the operating system being used and your Brother machine.

 

  1. Load your document top edge first in the ADF.
  2. Click the SCAN tab, and then select the type of scan you want (Image, E-mail, or File).

    Choose the type of scan you require
     
  3. The scan settings dialog appears.

     

    1. Select the file type supporting multi-page documents from the File Type pop-up menu. (Click here to see the file types supporting multi-page documents.)
    2. Select the Continuous Scanning box. (Using this option, you can scan more pages than the maximum ADF capacity.)
    3. Click Start Scanning. The machine starts scanning.

      Scan settings dialog

      (The dialog may differ depending on your choice in Step 2.)

 

2. Scanning from the flatbed scanner glass

 

 

The screens may differ depending on the operating system being used and your Brother machine.

 

  1. Lift the document cover.
  2. Place the document face down on the scanner glass, and then close the document cover.
  3. Click the SCAN tab, and then select the type of scan you want (Image, E-mail, or File).

    Choose the type of scan you require
     
  4. The scan settings dialog appears.

     

    1. Select the file type supporting multi-page documents from the File Type pop-up menu. (Click here to see the file types supporting multi-page documents.)
    2. Select the Continuous Scanning box.
    3. Click Start Scanning. The machine starts scanning.

      Scan settings dialog

      (The dialog may differ depending on your choice in Step 3.)
  5. When scanning is finished, it will ask if you wish to scan more pages. To scan more pages, place the next document on the scanner glass and click Continue. When you have finished scanning all your documents, click Finish.

    Continuous scanning dialog

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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