Model discontinued. This page is no longer updated.

DCP-7010L

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 13/10/2015
  • ID: faq00002560_000

I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.

To use the Scan to E-mail in ControlCenter3 with Outlook 2010, you need to change the default E-mail Application setting.

 

Please follow the steps below to solve the problem.

 

ControlCenter3 doesn't support the 64-bit version of Outlook 2010.

 

 

Step1: Update the version of ControlCenter3.
Click here to update the version of ControlCenter3.

 

Step2: Set Outlook 2010 as the default E-mail Application.
 

  1. Open the ControlCenter3 by right clicking on the icon in the system tray and left clicking on Open.

     
  2. Right click on the E-mail icon and left click on ControlCenter Configuration.

    Control Center 3

     
  3. Click the Software Button tab and choose "outlook2010" for E-mail Application.

    Control Center 3

     
  4. Click OK.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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