MFC-J4610DW

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 17/07/2013
  • ID: faq00002537_006

Ink is still wet after printing on Glossy Paper and even after ink dries, smudges appear.

To solve this issue ensure that the Media Type setting in the printer driver or the Paper Type setting in the machine's menu matches the type of paper you are using.

 

Even if you use non-Brother Glossy Paper and choose Other Photo Paper or Other Glossy for the settings, still this issue may occur. In that case choose Brother BP71 Photo Paper for your settings.


Proper paper handling after page has been printed:

  • After the photo has finished printing, remove the photo immediately from the machine and place on flat surface to dry for 24 hours. Do not allow additional printed documents lay on top of the photo while in the paper output tray.
  • Do not place anything on top of the photo until after 24 hours. This can prevent the picture from drying properly.
  • Do not place the photo in a photo album or a picture frame until after 24 hours. This can prevent the picture from drying properly.

Click the link below for your case and follow the steps to confirm or change the setting:



Printing from the computer


(Windows)
  1. Open Printing Preferences. (Click here to see how to open Printing Preferences.)

  2. Open the Basic tab.

  3. Choose Photo Paper (Brother BP71 Photo Paper/ Other Photo Paper) for the Media Type.

    image

  4. Click OK.

(Mac OS X)

  1. Open Print dialog. (Click here to see how to open Print dialog.)

  2. Choose Print Settings in the Print dialog box.

    image

  3. Click on the drop down menu next to Media Type.

  4. Choose Photo Paper (Brother BP71 Photo Paper/ Other Photo Paper).

    image

Printing from a memory card or USB Flash memory drive (PhotoCapture Center™)


  1. Open the media slot cover.

  2. Put the memory card or USB Flash memory drive into the correct slot.

  3. Press View Photos and press the Up or Down arrow key to display each photo. When the photo you want to print is displayed, press OK.

  4. Press Options.

  5. Press the Up or Down arrow key to display Paper Type.

  6. Press Paper Type.

  7. Press the Up or Down arrow key to display Photo Paper (Brother BP71/ Other Photo Glossy).

  8. Press Photo Paper (Brother BP71/ Other Photo Glossy).

  9. Press back or OK.

  10. Press Start to print.

Related FAQs

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-J4110DW, MFC-J4410DW, MFC-J4610DW

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