DCP-163C

FAQs & Troubleshooting

FAQs & Troubleshooting

When I scan the document using ScanSoft™ PaperPort™ 11 SE , the bottom of the document is cut off.

The paper size setting of ScanSoft™ PaperPort™ 11 SE may be set as "Letter". Change the paper size settings to "A4" by following the procedures below:

  1. Click Scan or Get Photo.



  2. Select the profile that you want to change the settings of.



  3. Click Settings....



  4. Open the Scan tab.



  5. Select A4 from the size selection.



  6. Click OK to close the window.



If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-135C, DCP-145C, DCP-150C, DCP-163C, DCP-167C, DCP-350C, DCP-357C, DCP-385C, DCP-560CN, DCP-585CW, DCP-6690CW, DCP-7030, DCP-7045N, DCP-770CW, DCP-9040CN, DCP-9042CDN, DCP-9045CDN, MFC-235C, MFC-250C, MFC-260C, MFC-290C, MFC-297C, MFC-465CN, MFC-490CW, MFC-5460CN, MFC-5860CN, MFC-6490CW, MFC-680CN, MFC-6890CDW, MFC-7320, MFC-7440N, MFC-7840W, MFC-790CW, MFC-885CW, MFC-9440CN, MFC-9450CDN, MFC-9840CDW, MFC-990CW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.