MFC-9840CDW
 |
FAQs & Troubleshooting |
How do I clear white lines or ribbing down the page on duplex print?
Please check the following points:
1: Choose Thin Paper mode in the printer driver and re-send the print job.
- Open the back cover.
- Pull down the two grey levers, one on the left-hand side and one on the right-hand side, to position B as shown in the illustration below.
Position B is only for duplex printing with recycled paper when the temperature and humidity are low.
- Close the back cover.
- Choose Plain Paper mode in the printer driver and re-send the print job.
- If the problem is not solved after printing a few pages, choose Thin Paper mode in the printer driver and re-send the print job.
When you have finished printing, open the back cover and reset the two grey levers back to the original position.
2: Use thicker paper than you are now using.
Content Feedback
To help us improve our support, please provide your feedback below.
