MFC-5460CN
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FAQs & Troubleshooting |
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond.
![](/g/b/img/faqend/faq00002450_001/gb/en/10350/papertport9_error_s1.gif)
These errors can occur because ScanSoft™ PaperPort™ 11SE is already installed into your PC.
To resolve this issue, install MFL-Pro Suite without PaperPort® 9.0SE.
If you don't have the CD-ROM, please go to Downloads section and download Full Driver & Software Package. The installation instructions are available in the download page.
- Insert the CD-ROM into the drive.
- Select Install Optional Applications.
![](/g/b/img/faqend/faq00002450_001/gb/en/10351/paperport9_menu01_s1.gif)
- Select MFL-Pro Suite without PaperPort® 9.0SE.
![](/g/b/img/faqend/faq00002450_001/gb/en/10352/paperport9_menu02_s1.gif)
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