MFC-8370DN
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FAQs & Troubleshooting |
All the covers on the Brother machine are securely closed, however the message "Cover is Open" is displayed on the LCD.
To clear the message "Cover Is Open" follow the steps listed below:
- Press the cover release button and then open the front cover.
- Remove the drum and toner assembly from the machine.
- Reinsert the drum and toner assembly into the machine.
- Close the front cover firmly and make sure both the left and right sides are closed, especially the left side.
- If the message "Cover is Open" is still on the display, turn the Brother machine around with the back of the machine facing you.
- Open the back cover by pulling on the tab in the center of the cover and swing it down. Then open the fuser cover by pulling on the tab on both the left and right side. The tabs will have a small blue label with a white picture of a crumbled piece of paper.
- If there is paper inside the machine carefully remove it.
- Close the fuser cover, then the back cover. Close them securely.
- If the message "Cover is Open" is still on the display, turn off the power switch (located on the right side of the machine) for 5 seconds, then turn the power switch back on.
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